Activity: 7.6.1.1 What Do You Already Know? - Preventive Maintenance
Read: 7.6.1.2 The Reason for Maintenance
Read: 7.6.1.3 Laptop Preventive Maintenance Program
Read: 7.6.1.4 Mobile Device Preventive Maintenance Program
Read: 7.7.1.1 The Six Steps of the Troubleshooting Process
Read: 7.7.1.2 Identify the problem
Read: 7.7.1.3 Establish a theory of probable cause
Read: 7.7.1.4 Test the Theory to Determine Cause
Read: 7.7.1.5 Establish a Plan of Action to Resolve the Problem and Implement the Solution
Read: 7.7.1.6 Verify Full System Functionality and if Applicable, Implement Preventative Measures
Read: 7.7.1.7 Document Findings, Actions, and Outcomes
Read: 7.7.2.1 Identify Common Problems and Solutions
Read: 7.7.2.2 Common Problems and Solutions for Laptops
Read: 7.7.2.3 Common Problems and Solutions for Other Mobile Devices
Lab: 7.7.2.4 Research Laptop Specifications
Info: Dell Latitude 5430 Rugged Extreme Laptop, 16 GB DDR4, 512GB SSD, 14.0-in. touch display
LearnKey: 220-1101 Domain 2, Lesson 7, Pgs. 40-43
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